Introduces a complete shipment review system allowing staff to request changes to customer orders and customers to resubmit corrected orders. - Add `ReviewState` enum and `ShipmentReview` model to track review history. - Implement `ShipmentReviewService` to handle approval and change request logic. - Add `resubmit` endpoint for customers to update orders when `changes_requested` state is active. - Add `request-changes` endpoint for staff to flag orders for correction. - Update `ShipmentResource` in Filament to display review states and manage approvals. - Implement WordPress bridge support for fetching and resubmitting orders via AJAX. - Add database migrations for `shipment_reviews` table and `review_state` column on shipments. - Add `StaffApiMiddleware` to secure staff-specific API routes.
179 lines
5.3 KiB
PHP
179 lines
5.3 KiB
PHP
<?php
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namespace App\Services;
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use App\Enums\ReviewState;
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use App\Enums\ShipmentStatus;
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use App\Models\Shipment;
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use App\Models\ShipmentReview;
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use App\Models\ShipmentStatusHistory;
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use App\Models\User;
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use Illuminate\Support\Facades\DB;
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use RuntimeException;
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class ShipmentReviewService
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{
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/**
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* درخواست اصلاح سفارش توسط کارمند.
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*/
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public function requestChanges(
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Shipment $shipment,
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User $user,
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string $reason,
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?string $notes = null
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): Shipment {
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return DB::transaction(function () use ($shipment, $user, $reason, $notes) {
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$shipment = Shipment::query()
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->lockForUpdate()
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->findOrFail($shipment->id);
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$this->assertPendingReview(
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$shipment,
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'این سفارش در وضعیت قابل درخواست اصلاح نیست.'
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);
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$revisionNo = $this->nextReviewRevision($shipment);
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$shipment->update([
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'review_state' => ReviewState::ChangesRequested,
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]);
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ShipmentReview::create([
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'shipment_id' => $shipment->id,
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'revision_no' => $revisionNo,
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'decision' => ReviewState::ChangesRequested->value,
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'reason' => $reason,
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'notes' => $notes,
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'reviewed_by' => $user->id,
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'reviewed_at' => now(),
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]);
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return $shipment->fresh();
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});
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}
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/**
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* تأیید سفارش توسط کارمند.
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*/
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public function approve(
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Shipment $shipment,
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User $user,
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?string $notes = null
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): Shipment {
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return DB::transaction(function () use ($shipment, $user, $notes) {
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$shipment = Shipment::query()
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->lockForUpdate()
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->findOrFail($shipment->id);
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$this->assertPendingReview(
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$shipment,
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'این سفارش در وضعیت قابل تأیید نیست.'
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);
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$oldStatus = $shipment->status;
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$revisionNo = $this->nextReviewRevision($shipment);
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$shipment->update([
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'status' => ShipmentStatus::Approved,
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'review_state' => ReviewState::Approved,
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]);
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ShipmentStatusHistory::create([
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'shipment_id' => $shipment->id,
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'from_status' => $oldStatus->value,
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'to_status' => ShipmentStatus::Approved->value,
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'reason' => $notes ?: 'تأیید توسط کارمند',
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'changed_by' => $user->id,
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]);
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ShipmentReview::create([
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'shipment_id' => $shipment->id,
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'revision_no' => $revisionNo,
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'decision' => ReviewState::Approved->value,
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'reason' => null,
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'notes' => $notes,
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'reviewed_by' => $user->id,
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'reviewed_at' => now(),
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]);
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return $shipment->fresh();
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});
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}
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/**
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* رد سفارش توسط کارمند.
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*/
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public function reject(
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Shipment $shipment,
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User $user,
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string $reason
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): Shipment {
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return DB::transaction(function () use ($shipment, $user, $reason) {
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$shipment = Shipment::query()
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->lockForUpdate()
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->findOrFail($shipment->id);
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$this->assertPendingReview(
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$shipment,
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'این سفارش در وضعیت قابل رد نیست.'
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);
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$oldStatus = $shipment->status;
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$revisionNo = $this->nextReviewRevision($shipment);
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$shipment->update([
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'status' => ShipmentStatus::Cancelled,
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'review_state' => ReviewState::Rejected,
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]);
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ShipmentStatusHistory::create([
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'shipment_id' => $shipment->id,
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'from_status' => $oldStatus->value,
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'to_status' => ShipmentStatus::Cancelled->value,
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'reason' => 'رد شده: ' . $reason,
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'changed_by' => $user->id,
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]);
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ShipmentReview::create([
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'shipment_id' => $shipment->id,
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'revision_no' => $revisionNo,
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'decision' => ReviewState::Rejected->value,
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'reason' => $reason,
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'notes' => null,
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'reviewed_by' => $user->id,
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'reviewed_at' => now(),
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]);
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return $shipment->fresh();
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});
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}
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/**
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* بررسی وضعیت فعلی برای عملیات Review.
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*
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* این check داخل transaction و بعد از lock انجام میشود
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* تا race condition بین دو کارمند کاهش یابد.
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*/
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private function assertPendingReview(
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Shipment $shipment,
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string $message
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): void {
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if (
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$shipment->status !== ShipmentStatus::PendingApproval ||
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$shipment->review_state !== ReviewState::Pending
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) {
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throw new RuntimeException($message);
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}
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}
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/**
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* تعیین revision بعدی.
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*/
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private function nextReviewRevision(Shipment $shipment): int
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{
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return ((int) $shipment->reviews()->max('revision_no')) + 1;
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}
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} |